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French Retail Brand That Remains Unknown!

Posted onJanuary 16, 2012 August 16, 2021.by Grandmaster Hanzo Ng. No comments yet .

Been to Pavilion lately? Did you see a store called Celio? Do you know anything about this brand? I got to know about Celio when I was in Bangkok shopping. I’ve asked a few friends that are not followers of fashion whether they have heard of the brand called Celio and they…

Finish What You Start!

Posted onMay 26, 2011 August 16, 2021.by Grandmaster Hanzo Ng. No comments yet .

Does this sound familiar? Your parent: finish up the food. You: but I don’t like it. Your parent: I don’t care, finish it or else… You: *eats the food*. If you are like me, we may have heard of this when we were a kid at least a dozen times….

Make Up When You Screw Up - Sales Ninja Blog

Make Up When You Screw Up!

Posted onMarch 20, 2011 August 16, 2021.by Grandmaster Hanzo Ng. No comments yet .

I checked into Grand Mercure Singapore. Was served with a great smile. After getting my keys I went up to my room. When I opened my door, I’m in total SHOCK… There were 3 bags on top of the bed. I thought to myself, this room occupant obviously hasn’t checked…

Lesson For Money Solicitators!

Posted onJune 23, 2010 August 16, 2021.by Grandmaster Hanzo Ng. No comments yet .

I was having breakfast in one of my favorite Nyonya fried noodle restaurants when a young guy approached me with a polite gesture. I have never seen him before and so I just waited for him to make the first move. The normal reactions of most people would be waving…

Beyond The Standard Customer Service Story!

Posted onOctober 16, 2009 March 4, 2024.by Grandmaster Hanzo Ng. No comments yet .

Was with a client and he shared with me one of the things he does to reward his staff for the behavior he wants. He provides any staff the “Beyond The Standard Awards” whenever someone goes the extra mile, outside the sops <standard operating procedures> to provide the best to…

Constant Contacts with Clients!

Posted onSeptember 22, 2009 March 4, 2024.by Grandmaster Hanzo Ng. No comments yet .

Nothing is worst than acquiring a customer and then abandoning them. Do keep in touch with your clients frequently via e-mail, newsletters, invitations, yearly gatherings, special events, clients-only events, office drop by, SMS, or even a simple call. Unconventionally, HANZO NG Sales Ninja Grandmaster © 2009 Sales Ninja Training. All…

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