Make Up When You Screw Up!

I checked into Grand Mercure Singapore. Was served with a great smile. After getting my keys I went up to my room. When I opened my door, I’m in total SHOCK… There were 3 bags on top of the bed. I thought to myself, this room occupant obviously hasn’t checked out. So I went down… Continue reading Make Up When You Screw Up!

Activity VS Achievement!

I think a lot of people confuse activity vs achievement. I have a client whose whole sales management philosophy is focused on sales activity. I totally agree that without sales activities, there isn’t going to be an achievement. But there is also another way to look at it, I’ve often asked my clients, why isn’t… Continue reading Activity VS Achievement!