The most harrowing and annoying words a supervisor/manager will ever have to hear. Many don’t fear it but many hate dealing with it. The only time a customer bellows these words are when: Your staff mishandled the customer by giving wrong info or saying the wrong things The customer is…
Previously, we shared how retail management affects both the customer as well as your staff. But how about the sales part? What will you do to grow your sales as a leader? For retail, when sales are slow or when that one person is demotivated, the team will always look…
The world of retail is a mysterious place because of the many randomness that happens every hour of every day. Customers walk in and it is your job to make sure they come out with something in their bags AND are satisfied with your service so that they may not only…
2 Champions emerged on Sunday at the World Cup Finals: Croatia AND France. France won the World Cup for the 2nd time (1st was 1998) and Croatia won the hearts of the people. The game itself was a SPECTACULAR match compared to the previous World Cup Finals! Croatia, for the 1st time EVER,…
Year of the Underdog, 2018 is called. Many (former) powerful countries that have been renowned as champions in the past couldn’t even make it past the qualifying rounds and the ones who have risen are those who we never imagined possible: the underdogs. Names such as Russia, Croatia, Belgium, and…
Every sales manager’s worse nightmare: A low-performing and demotivated team. It’s hard enough that sales targets are not being achieved during Tough Times but even more so that it is because your very people are not doing enough or they are complacent with their work. This is most especially true if you…
