Have you ever experienced this? You are in a hurry, you drive faster than normal, you want to overtake all the cars that are in front of you BUT they tend to move slowly. Do you wonder why everyone seems to drive so slowly? Actually, they are just driving at…
During father’s day, I took my dad out for dinner and then to the movies. We watched The Karate Kid. The new one of course. The old one is with Mr. Miyagi, the new one is Jacky Chan playing Mr. Han. My father enjoyed it, I was ok with it….
I was having breakfast in one of my favorite Nyonya fried noodle restaurants when a young guy approached me with a polite gesture. I have never seen him before and so I just waited for him to make the first move. The normal reactions of most people would be waving…
Saw this at Italiannies restaurant at Sunway pyramid, a shopping mall. It’s always good to upsell a customer. We can recommend a good dessert or an extra drink. Since the customer is already there, why not just ask? One way to increase sales is to increase the transaction size of…
A short note to inform you that I finally have organized a public training. Since January I have been doing over 90 in-house training days till today and didn’t have the time to conduct any public training at all… Nonetheless, due to some demand, I’m doing Sales Ninja’s No #1…
In my skills-based training, participants are always in groups role-playing and practicing the skills I taught. In one instance, I was training a group of 30+- advertising sales reps. On day 2 in one of the groups, a terrible thing happened… Sales manager: Ok, you do it. The sales rep…
