Saw this at Italiannies restaurant at Sunway pyramid, a shopping mall. It’s always good to upsell a customer. We can recommend a good dessert or an extra drink. Since the customer is already there, why not just ask?
One way to increase sales is to increase the transaction size of the sale. So a meal of say $70 with an upsell of the desert of $7 is a 10% increase in sales.
The only problem with dining at Italiannies is their portion is so big you can hardly finish the main course if you took a starter!
Hanzo Ng
Sales Ninja Grandmaster
