Activity VS Achievement!
I think a lot of people confuse activity vs achievement. I have a client whose whole sales management philosophy is focused on sales activity. I totally agree that without sales activities, there isn’t going to be an achievement. But there is also another way to look at it, I’ve often asked my clients, why isn’t […]
Old Movies Are Now New Movies!
During father’s day, I took my dad out for dinner and then to the movies. We watched The Karate Kid. The new one of course. The old one is with Mr. Miyagi, the new one is Jacky Chan playing Mr. Han. My father enjoyed it, I was ok with it. Karate Kid is not the […]
Lesson For Money Solicitators!
I was having breakfast in one of my favorite Nyonya fried noodle restaurants when a young guy approached me with a polite gesture. I have never seen him before and so I just waited for him to make the first move. The normal reactions of most people would be waving their hands signaling No! No! […]
We Can Wait Or We Can Move…
I got an email recently from one of my newsletter readers commenting on my upcoming public training in July. He said… better be in hibernate mode now till the recession passes on. There is no money around no matter how hard you work. 🙂 I replied… Well Latiff, there are 3 types of people. 1: those […]
Walking Up The Stairs & Habits!
It’s been months since I took the stairs up to my office. Mainly due to the fact that I’m in training most of the time and just isn’t in the office. Well, today while waiting for the lift I actually had a thought, ‘hey why not take the stairs again?’ and I did. I’ve been […]
3 Important Points To Improve!
Had lunch with Boon Siong yesterday. He’s the CEO of Vista Eye Specialist, one of the top eye centers in the country that transforms people’s blur vision to clear vision through Lasik and cataract solutions. You can check them out if you are still wearing glasses and want to be glasses (free) forever! http://www.vista.com.my He […]
Upsell To Increase Sales!

Saw this at Italiannies restaurant at Sunway pyramid, a shopping mall. It’s always good to upsell a customer. We can recommend a good dessert or an extra drink. Since the customer is already there, why not just ask? One way to increase sales is to increase the transaction size of the sale. So a meal […]
Door To The Future!

Gave a 1-hour presentation to some AIA agents and managers this morning. On my way into their training room, I saw a great sign on top of their door. A fantastic way to welcome the participants of the training rather than just saying (training room). What’s your welcoming sign? Hanzo Ng Sales Ninja Grandmaster
Sales Ninja MASTER Training December 3rd and 4th, 2012
A short note to inform you that I finally have organized a public training. Since January I have been doing over 90 in-house training days till today and didn’t have the time to conduct any public training at all… Nonetheless, due to some demand, I’m doing Sales Ninja’s No #1 > Selling Skills training = […]
What’s Her Name Again?
There was once where I went to my company secretary’s office to collect some documents and this happened. I called her to let her know I’m around the area but since she wasn’t around she replied “let me get my (girl) to come down and give you the documents.” I think we should refer to […]