How To Speed Up Your Sales Team To Super Performance!
Have you ever experienced this? You are in a hurry, you drive faster than normal, you want to overtake all the cars that are in front of you BUT they tend to move slowly. Do you wonder why everyone seems to drive so slowly? Actually, they are just driving at the speed as they normally […]
Old Movies Are Now New Movies!
During father’s day, I took my dad out for dinner and then to the movies. We watched The Karate Kid. The new one of course. The old one is with Mr. Miyagi, the new one is Jacky Chan playing Mr. Han. My father enjoyed it, I was ok with it. Karate Kid is not the […]
Lesson For Money Solicitators!
I was having breakfast in one of my favorite Nyonya fried noodle restaurants when a young guy approached me with a polite gesture. I have never seen him before and so I just waited for him to make the first move. The normal reactions of most people would be waving their hands signaling No! No! […]
Upsell To Increase Sales!
Saw this at Italiannies restaurant at Sunway pyramid, a shopping mall. It’s always good to upsell a customer. We can recommend a good dessert or an extra drink. Since the customer is already there, why not just ask? One way to increase sales is to increase the transaction size of the sale. So a meal […]
Sales Ninja MASTER Training December 3rd and 4th, 2012
A short note to inform you that I finally have organized a public training. Since January I have been doing over 90 in-house training days till today and didn’t have the time to conduct any public training at all… Nonetheless, due to some demand, I’m doing Sales Ninja’s No #1 > Selling Skills training = […]
Sales Manager Screams At Sales Person Til She Cries!
In my skills-based training, participants are always in groups role-playing and practicing the skills I taught. In one instance, I was training a group of 30+- advertising sales reps. On day 2 in one of the groups, a terrible thing happened… Sales manager: Ok, you do it. The sales rep tries halfway and then got […]
Two Sales Management Articles In Two Different Magazines!
In the issue of April 1-15 of Malaysian Business, I wrote about Sales KPIs, what they are and areas you can measure. KPIs are also known as KRA and performance standards. Do you want to measure volume, margins, or a certain market? Go to the nearest bookstore or magazine stand in April to get the issue. […]
Veteran Sales Rep ARGUES With Sales Trainer – Who Won?
I’m in my office today. Someone rang my door so I went out and see who is it. It’s a directory saleswoman in her forties. I opened my door and see what she has for me. She wants to give me a free directory, which I told her, “do you have a digital version?” She […]
Martial Arts & Selling – You Are Only As Good As Your Training
You Are Only As Good As Your Training Imagine a person joining a martial arts class and playing a fool during the practice. When the Master request we punch with full force, that person punches with 50% force. When the Master says be serious, that person laughs. When the Master says, act as if a […]
Martial Arts & Selling – Begin With White Belt
I will now start writing a series of posts relating what I know about martial arts to sales, to selling. Obviously, the philosophies and principles are general enough to apply to life. So think beyond the context and be creative in the application. I have 3 black belts in martial arts and it has definitely […]