Sales Industries - Sales Ninja - Sales Training in Malaysia

Automotive Selling

My sales advisor SUCKS!

LAZY sales advisor with poor attitude and motivation issues?
LOW turn up rate from prospect during launching?
BAD results from roadshows?
POOR presentations skills?
NEVER take initiative to find NEW prospects?

The list goes on and on! If you’re facing the issues above, CONTINUE reading below….

See the CHANGE in your team of sales advisors TODAY!

Goodbye Complacency

It’s time to put an end to your sales team WASTING their time sitting in the showroom not making calls to their customers.

INCREASE their productivity by making effective calls to customers and prospects to get them to visit the showroom, close the sales get the bookings in with Sales Ninja’s secret techniques!

Understand the REAL needs of customer

Customer: Hey, I like your D-segment car!

Salesperson: No, you should pick this. We have the best C-segment car in the whole world!

Salespeople are conditioned to sell. To them, the more they talk, the chance to close the sale gets higher. Which is not true at all!

Learn to listen and probe the Sales Ninja’s way and see your customer getting in awe by your answers that you have carefully crafted just by listening to them.

Follow up. The Key to Success.

Read this, too many salesperson take follow-up for granted.

Picking up the phone’s easy but following up on customers and prospect’s so much more than just saying, “Hi, have you decided?”.

During the training, we’ll share with you in “real time”, the best way to follow up with your customers. Pick up your phone, talk to your automotive customers and let us dissect and improve your future calls.

Competitor Knowledge

“The other brand’s known to be unreliable. Their customers always complain about them!”

STOP!

DISGRACING the competitions don’t win you the sale. Period.
Worse still, you’re putting yourself at a higher risk of losing the sale due to your unprofessionalism.

Gain a clear cut “Differentiator” that will be passed down to you in our training to ensure that you always win the deal without putting your competitors down!

Increase your Conversion ratio!

Every customer is a potential customer that’s ready to be closed! All you need to do is ASK for the sale!

The biggest problem with the automotive sales team includes; not being able to handle objections effectively, providing the wrong answer to customers, lacking in confidence during closing and having absolutely no idea what to say during the follow-up process.

Learn and apply the SECRET techniques that our participants have used to get the sale on the SPOT!

B2B Sales

How To Close The Sales Even When Your Prospects Say “Your competitor is cheaper! There is no difference between you and company X! I am happy with my current supplier!”

Do you sell to other SMEs, Enterprise or Corporate?

Not motivated to work harder to achieve sales targets?
Complacent and reluctant to change?
Always saying ‘targets are too high’.
Negative towards your company by saying competitor is better.
Never generate enough leads and blaming marketing or the market.
Weak in rapport and relationships with decision makers and mostly spending time with lower titles and can’t get access to higher levels.
Poor cold-calling skills, low activities or saying cold calling doesn’t work.
Not persuasive sales presentations and not convincing enough?
Get hammered by procurement for discounts and unable to tackle them.
Poor account management strategies, never cross-sell and lose customers to competitors unable to retain existing customers.
Lack of new customers and serving mostly existing ones.
Poor conversion ratios.

What is our solution to the above issues and challenges?

Transform from Worrier to Warrior, Negative To Positive, Cannot To Can

– The ultimate key ingredient to boost one’s sales and confidence is to have the very mind of a warrior! Warriors have no fear, can grit through any tough challenge and face tough times with ease!

– When they complete our Warrior program, they will feel more motivated to achieve sales targets, believe their targets are not too high but their confidence is too low and will challenge themselves to achieve more.

Master Opportunity Creation & Solutioning Skills

– Customers may be happy with their current suppliers, how do the sales person create needs to change? We will train them our Ninja Proprietary STAR model to challenge the prospects to change.

– How to provide the right solutions to the prospects with our advance techniques where even the prospects themselves do not know they need to change but through the Sales Ninja Solutioning Skills, they will gain acceptance, pass through technical evaluations and move the sale to the next step.

Get New Clients Through Cold Calling or Networking

– Manage your fear, control the call and set appointment with anyone in any company using the phone. We will train your sales people the 8 proven step of a cold calling that has improved hundreds of sales people’s cold calling skills.

– Your sales people will have the ability to walk up to anyone in any event and get their contact for appointment. Gone are the times when sales people only network with a few people, our networking prospecting training will train your sales people to even do table hopping during lunch – a special technique only Sales Ninja trains and demonstrates.

Presentation and Persuasion

– When presenting to companies, your presentation and persuasion skills are everything! Every presentation whether it is technical presentation or presentation to stakeholders require the sales person to go through 8 different steps. Make 1 mistake in any step and the sale is destroyed.

– After studying all the top performers in different industries, there are only 7 persuasion techniques that these performers use to influence the prospects to buy-in, change and agree. One of them are Case Studies. What you have done for other clients that has the similar pain with the prospect you are presenting to. If you use all 7 techniques, you will be super powerful and will increase your conversion rates.

Objections, Negotiation and Closing

Objections, Negotiation and Closing
– Why are you charging higher when your competitors is cheaper by 10%? Why should I switch to you when your competitor is giving 60 days term and you are just giving 30 days term? If you match your competitor’s price, we can do a deal.

– How do you tackle the most common objections and negotiation situations? Whether it’s a need objection like ‘I don’t see a reason to change’, or a urgency objection ‘we have to get the secure the new raw material first before deciding’ or a authority objection like ‘we need regional office to approve this’ – we will train your sales team with the value selling techniques called PPSC. Using this differentiation model, many sales people have killed most objections to move their sales forward.

– In a corporate sales environment, there are always multiple stakeholders from different departments and different titles involved. Each have their own needs and pain, how do you close the sale when finance head is focusing on cost reduction when your solutions is more expensive?

Account Management Strategies

– You penetrated the account with a small deal, now what? It’s time to provide more solutions to the same account, but how do you do it?

– Cross-selling can add more sales for an account manager, but the account manager that we have trained don’t have an account plan, so they keep chasing for new sales neglecting to grow their existing accounts or reactive waiting for enquiries for other solutions. With our trainings, your sales team will 100% grow their existing accounts using our Account Growth Strategies and Plan and they will never manage the accounts the same way ever again.

B2C Sales

Want to boost your sales and achieve more in every consumer market out there?

What if you could build a system that ENSURES an increase in your pharma and medical sales every single month?

But first-

Are your sales people not achieving the minimum targets?
Are they lazy, non-aggressive, order-taking, complacent and fearful of new customers?
During cold-calling, do they have the right opener or pitch?
Can your team remain motivated even after being rejected a hundred times over?
Do they know have the right skills to build rapport with customers?

Be a MASTER at sales at any time and anywhere!

Be a Warrior,
Not a worrier

Before mastering the skills to sell, you must master your mind and breakthrough the fear of approaching new customers. Learn to manage your fear, fix your mindset for each and every cold-call and why you must never blame a tough market to get any sales. If sales were easy to get, ANYONE would do it!

Master the Art of Selling

Going back to the basics of what is selling and how does selling connects to your personal life. Learn how to sell with explosive methods over the phone and what opener works best for every client.

Dealing with customers face to face? Be trained on how to present so that you will project confidence and not to panic!

Networking and Socialize

In sales, 1st impressions are important. Everything you do from greetings to self-introductions, how you present yourself and the right questions to ask whilst networking.

Learn the right way to probe for pain points, how to get the customer reveal their vulnerability and soft spots, maintaining rapport over periods of time and how to be persuasive to get them to buy your product!

Keep Calm and Just Present!

Every time you see someone present their products and services, you feel that the presenter is confident, knowledgeable and trustworthy. So why can’t you be the same?Explore the most efficient ways to present yourself as much as your product: the power of your presentation structure, body language, movement, eye-contact, storytelling and how to address any questions and objections.

Negotiation and Compromise

Learn about the Sales Warrior philosophy: always plan before a negotiation. Learn the careful trick of identifying what customers want, dealing with pressures from the customers to make it the deal go in their favor, and identifying the buying signals.

Information is the key to power and the only way to get it is to make the customer spill their information with little effort!

Dealer Sales

How To Sell To Any Dealers Current And New, Get The Order Without Giving Discounts, Rebates or Trips…

Even Though You Are Fighting Shelf Space With Giant Branded Competitors…

If you ask any sales person, what is their biggest problem when selling to dealers? What would they tell you?
Price, brand, payment terms, our competitors is better. So how do you sell-in when your competitors offer better price, better brand with longer payment terms?
One day during our design consultation where we follow the sales people to visit their dealers before the training – we saw the sales person build great rapport with the dealers but was pushing only the lower-end products. The dealer also ordered a few fast-moving product but the sales person did not do any cross-selling on higher end products.
This is shocking giving the fact that the company have lots of products in their catalogues. Is this an issue for you?
The sales people not cross-selling enough? This is not all the issues… We have seen some even begged for the sale saying “please support-la!”. What is the solution?

See the CHANGE in your team of sales advisors TODAY!

Transforming The Mind

– Sales Ninja’s expertise is to change any sales person from a worrier or to a warrior. We transform their minds from being lazy, order-taking and incompetent to productive, sharp and intuitive to get the edge on closing the sale.

– No longer will the sales people have to resort to poor-handed tactics or selling fast-selling products. With our Ninja mindset program, your sales people will become a force of reckoning.

Stopping The Blame Game

– Often, all sales people play the blame game. They blame the dealers who claim still have stocks. They blame the market and GST/SST for low buying power from end user. They blame competitors for having better incentives towards dealers and they blame their own products for being difficult to sell.

– Those who play the Blame Game lack skill, confidence and have repetitive approaches to the dealers whilst expecting different results.

Barriers and Objections

– The average sales reps have no skill in tackling objections; they would panic and submit to dealer pressure and just give up. All the pros in the world can handle any objection their dealers are throwing because they know their stuff and they are confident about it.

– Sales Ninja will train your guys through hardcore and unconventional methods to enhance their skill AND ensure they remember it on the field.

Coaching and Transformation

– It’s one thing to be trained in selling skills but it’s another to remember what was trained. Sales Ninja brings not only the extreme training but we FOLLOW your sales forces unto the field to coach and advise on what we trained them.

– You can easily forget everything you learned in a day or less so to have continuous refresher is MUST for all sales people. Humans have the tendency to refer back to experience and are afraid to try anything new. It’s time to overcome that fear!

Export Sales

How To Hunt And Acquire New Distributors Or Customers Overseas Without Waiting For Enquiries Ever Again…

Are You Facing Similar Problems Like Below?

Are your inquiries slowing down?
Did customers stop buying from you because they switched to a lower-priced competitors?
Purchase orders being reduced?
Do you have customers visiting your plant?
Experienced miscommunication between the sales and production team?
Have urgent orders but do not get support from the planning and production department?
Are you a supplier or preferred supplier?
Plant still have the capacity to fill and management has increased the target and you find it harder to achieve the targets?

What Will We Provide?

Mindset Mastery

✅ Doing export sales is tough. You are in front of the computer most of the time and constantly typing in emails to customers and internal departments.
✅ It can be stressful when orders are wrong and customers complain and start raising their voice.
✅ Companies keep increasing sales target as they keep increasing the lines and capacity keep increasing. How do you keep hitting these targets? It is tough.
✅ Our Mindset Mastery program will motivate you to have a tough mind so you can face any challenges without getting emotional about it.

Prospecting Into New Countries And Markets

✅ Which country do you target? What strengths do your company have to penetrate this market?
✅ How do you look for the right company to target? Who do you target in this company besides the procurement department?
✅ Use the Sales Ninja 12-step hunting process to get into any oversea clients that you desire.
✅ 3 ways to get prospects to reply to your introduction emails.
✅ Scripts to handle “thanks for contacting us, we will get back to you if we have any requirements!” or “we already have a supplier”.

How To Differentiate With Other Suppliers

✅ Besides prise, how do you communicate your value compared to supplier they already have.
✅ Local suppliers vs global suppliers differentiation. How do you get enquiries if they are using local suppliers?What happens if they are linked to a global supply chain?

Teamwork

✅ How do you persuade other departments to support your order whether it’s a urgent order and sometimes a special order.
✅ 5 things to run thru to ensure there is no miscommunication from sales team to planning, procurement or production.

Presentation

✅ How do you win the trust through our sales desk if the customer visits your plant?
✅ How do you transfer this skill online by going through the sales presentation?
✅ How do you position your product in tradeshows to get more inquiries?

Commercial Negotiation

✅ What do you do after you pass the technical evaluation and you are not in the commercial stage?
✅ How do procurement departments buy? Understand their strategies and need.
✅ How to handle “your price is higher than others”.
✅ Do you discount to win the contract or are there other ways to strategize this situation?

Account Management

✅ How to retain your customers to ensure your competitors don’t take over your account.
✅ How to grow and cross-sell other products to your current customers?
✅ How to move from normal supplier to preferred suppler to business partner?

Higher Education Sales

What’s your opinion on University Counsellors

Are these their challenges?

Waiting for inquiries and not actively prospecting
Weak in follow-up and follow-through with the student and parents
Only offer what kind of faculties available but not the campus itself
Never approach potentials during Open Day or Education fairs
Always selling on price of study but don’t believe the price is what the student is capable of paying
Never cross-selling alternatives, only focus on one level of study

The list goes on and on! If you’re facing the issues above, CONTINUE reading below…

Higher Education Sales - Sales Ninja Asia

See the CHANGE in your university consultants today!

This Training Is For:

University consultants to bring in new students
Counsellors of all experiences, new or old
Non-sales people who wish to learn how this industry works and sells

Sales Ninja aims to train any and all of those who wish to improve their “selling” skills in recruiting new students:

Pitch to students the right way instead of just recommendation
Upsell the programs available for any type of student
Negotiate with parents who make decisions for their children
Present professionally instead of an informal behind-the-table style
Sell institutes and lifestyle instead of just the designated degree
Approaching and closing in Education Fairs

Manufacturing Sales

Proven Sales Training Program For Manufacturers To Get More Orders From Existing And New Customers. Do you sell to international market by doing export sales? Or do you sell through dealers and end-users? We can help you…

Do you face these challenges?

Are your inquiries slowing down?
It is harder to add value to your customers as the product/service becomes more competitive and commoditize?
Purchase orders are dying due to competitors throwing price, giving longer payment terms, offering faster lead time, have better capability, and stole away the relationships?
Experienced miscommunication between the sales and production team?
Have urgent orders but do not get support from the planning and production department?
Plant still has the capacity to fill and management has increased the target and you find it harder to achieve the targets?

In our proven manufacturing sales training designed for manufacturers, we couple sales training, sales motivation, sales management, customer service, account management, and sales coaching to ensure our clients increase their opportunities and orders.

Mindset Mastery

✅ Are your enquiries slowing down?
✅ It is harder to add value to your customers as the product/service becomes more competitive and commodotized?
✅ Purchase orders are dying due to competitors throwing price, giving longer payment terms, offering faster lead time, have better capability and stole away the relationships?
✅ Experienced miscommunication between sales and production team?
✅ Have urgent orders but do not get support from the planning and production department?
✅ Plant still have capacity to fill and management have increased the target and you find it harder to achieve the targets?

Prospecting for new business

✅ If you do export sales, click here for our export sales program designed for manufacturers.
✅ If you sell through dealers, how do you find, qualify, acquire, and support the dealers so these multi-brand dealers become exclusive dealers?
✅ If you sell to end-users, how do you cold call, network, and get referrals to get more business?
✅ Scripts to handle “thanks for contacting us, we will get back to you if we have any requirements!” or “we already have a supplier”.

How to differentiate with other suppliers.

✅ Besides price, how do you communicate your value compared to the supplier they already have.
✅ Local suppliers vs global suppliers differentiation. How do you get inquiries if they are using local suppliers? Whats happens if they are linked to a global supply chain?

Teamwork

✅ How do you persuade other departments to support your order whether it’s an urgent order and sometimes a special order?
✅ 5 things to run through to ensure there is no miscommunication from the sales team to planning, procurement, or production.

Presentation

✅ How do you win the trust through our sales deck if the customer visits your plant?
✅ How do you transfer this skill online by going through the sales presentation?
✅ How do you position your product in trade-shows to get more inquiries?
✅ How do you convince the customer to switch their vendors to you?

Commercial negotiation.

✅ What do you do after you pass the technical evaluation and you are not in the commercial stage?
✅ How do procurement departments of large companies or SME directors buy? Understand their strategies and need.
✅ How to handle “your price is higher than others”.
✅ Do you discount to win the contract or are there other ways to strategize this situation?

Account management

Pharma Selling

TRYING to capture a bigger share of the pharmaceutical & medical market?

What if you could build a system that ENSURES an increase in your pharma and medical sales every single month?

But first!….

Are your pharma and medical sales rep competent enough?
Are they having difficulties getting past the nurses when prospecting?
Is there an effective doctor call opener that’ll guarantee to catch the attention of the doctors who are EXTREMELY busy?
Are your pharma and medical sales rep team facing difficulties motivating themselves when a huge sales target is given to them?
Do they have the right questioning skills that ensures they get the right information from nurses and doctors 99.9% of the time?

The problem is with them.
And changes MUST be made!

Mindset Reboot

High sales target? Demotivated pharma and medical sales team?

What do you do?
Decrease the goal?

No!

What you should do instead is to ensure that your pharma and medical sales team are properly conditioned to face the toughest challenge out there! No nurses, doctors, rejections are ever too tough for them! Pharma and medical sales reps will be given multiple practical REAL-LIFE scenarios crafted by Sales Ninja to turn them into the ULTIMATE pharma sales team!