I WANT TO SEE YOUR SUPERVISOR!
The most harrowing and annoying words a supervisor/manager will ever have to hear. Many don’t fear it but many hate dealing with it. The only time a customer bellows these words are when: Your staff mishandled the customer by giving wrong info or saying the wrong things The customer is simply not satisfied with the […]
How to Lead Your Team to Bigger Sale
Previously, we shared how retail management affects both the customer as well as your staff. But how about the sales part? What will you do to grow your sales as a leader? For retail, when sales are slow or when that one person is demotivated, the team will always look to you, the leader, for […]