Sales Manager Screams At Sales Person Til She Cries!
In my skills-based training, participants are always in groups role-playing and practicing the skills I taught. In one instance, I was training a group of 30+- advertising sales reps. On day 2 in one of the groups, a terrible thing happened… Sales manager: Ok, you do it. The sales rep tries halfway and then got […]
Two Sales Management Articles In Two Different Magazines!
In the issue of April 1-15 of Malaysian Business, I wrote about Sales KPIs, what they are and areas you can measure. KPIs are also known as KRA and performance standards. Do you want to measure volume, margins, or a certain market? Go to the nearest bookstore or magazine stand in April to get the issue. […]