Archive For: Sales Skillset

Martial Arts & Selling – Learn The Techniques

Learn The Techniques

In martial arts, we are taught lots of techniques like how to punch, how to kick, how to throw, how to block, how to get out from a lock, how to roll if we fall, how to …

 

Talk Less, Listen More!

The ratio I recommend is 70% of the time – the prospect must be talking. If we get our prospects to talk more through our strategic intelligent questions, we can find out and understand more of their desires. Too many …

 

Biggest Mistake Businesses Make!

Was in a mall and saw a lot of sales staffs in the retails were sitting down staring at blank space. I guess traffic is slow and they have nothing to do. And that i believe is the biggest mistake …

 
Didn’t Know He Sell Notebooks!

Didn’t Know He Sell Notebooks!

I just bought a new Toshiba notebook about one month ago:

The funny thing is, after playing badminton last Sunday, had a little chat with Calvin. He’s apprently going to China to manufacturer his own products. Now, all this while …

 

Have Multiple Attacks!

Here are a few multiple strategies to get your name out there. How many are you currently utilizing? E-mails, newsletters, blogs, forums, search engine optimization, cold-calling, networking,  joint-ventures, paid-per-clicks, direct mails, referrals, articles, press releases, book, speeches & seminars, telemarketing, …

 

Beyond The Standard Customer Service Story!

Was with a client and he shared with me one of the things he does to reward his staffs for the behavior he wants. He provides any staff the “Beyond The Standard Awards” when ever someone goes the extra mile, …

 

Constant Contacts with Clients!

Nothing is worst than acquiring a customer and then abandoning them. Do keep in touch with your clients frequently via e-mail, newsletters, invitations, yearly gatherings, special events, clients-only events, office drop bys, SMS or even a simple call.

Unconventionally,
HANZO …

 

Starbucks Sales Best Practices!

Passed by Starbucks during my trip to HSBC. Went in there to get a cup of coffee. Walked in and heard a loud… “Welcome to Starbucks” greeting from the barista, a young smiling girl eagerly standing in front of the …

 

My Former Manager Put To Shame!

In front of me was a $2 Million semi-d house. I registered myself at the show house and the guard entered some code and the door opened. I pushed the door to enter the house. To my surprise…

 My former …

 

Sales & Customer Service Lessons I

I once had a problem with my D-Link router so I called up the technical support call-line. I told the technical support guy about my problem, he gave me some solutions and half way through, he asked me a great …