Archive For: Sales Skillset

Four Points Sheraton’s Personalized Greetings!

Four Points Sheraton’s Personalized Greetings!

This is what I see when I walk into my room at Four Points Sheraton:

Initially I thought to myself, “hey this is nice”. But when I look closer I see some typo error. So I called guest services and …

 
Make Up When You Screw Up!

Make Up When You Screw Up!

I checked into Grand Mercure Singapore. Was served with a great smile. After getting my keys I went up to my room. When I opened my door, i’m in total SHOCK…

There were 3 bags on top of the bed. …

 
Pepsi’s New Skinny Can

Pepsi’s New Skinny Can

Here’s pepsi’s new skinny can:

I like the design. Diet pepsi’s main sales message is you can have a soft drink without the calories, calories = fat. So with the skinny can, the sales message really hits the mark. Some …

 

Activity VS Achievement!

I think a lot of people confuse activity vs achievement. I have a client whose whole sales management philosophy is focus on sales activity. I totally agree that without sales activities, there isn’t going to be any achievement. But there …

 

Lesson For Money Solicitators!

I was having breakfast in one of my favourite Nyonya fried noodle restaurants when a young guy approached me with a polite gesture. I have never seen him before and so I just waited for him to make the first …

 
Upsell To Increase Sales!

Upsell To Increase Sales!

Saw this at Italiannies restaurant at sunway pyramid, a shopping mall. It’s always good to upsell a customer. We can recommend a good desert or an extra drink. Since the customer is already there, why not just ask?

One way …

 

It Was Easy To Steal – Haha!

Was at Jusco with my wife and her brother. She was choosing some apples when I had a thought of trying out a routine of pick-pockets. So I sneaked behind her and slowly unzip her handbag. She moved a little …

 

Meet Up For A Drink?

I bumped into a not too close friend few days back at a restaurant. He gave me call today and it went something like this.

Me: Hi Gary, what’s up?
Gary: Oh, just wanted to call up and see if …

 

Trusting Toyota’s Trustworthiness!

Toyota became the no 1 car maker of the world because they were known for good quality products. Quality that people can trust. But then they had to recall their cars because of accelerator pedal issues, a very serious issue …