Archive For: Sales Leadership & Management

Upsell To Increase Sales!

Upsell To Increase Sales!

Saw this at Italiannies restaurant at sunway pyramid, a shopping mall. It’s always good to upsell a customer. We can recommend a good desert or an extra drink. Since the customer is already there, why not just ask?

One way …

 

Sales Manager Screams At Sales Person Til She Cries!

In my skills based training, participants are always in groups role-playing and practicing the skills I taught. In one instance, I was training a group of 30+- advertising sales reps. On day 2 in one of the groups, a terrible …

 

Martial Arts & Selling – Learn The Techniques

Learn The Techniques

In martial arts, we are taught lots of techniques like how to punch, how to kick, how to throw, how to block, how to get out from a lock, how to roll if we fall, how to …

 

I Can’t Hear What The Leader Is Saying…

Was at the gym. Had a new instructor for the Tuesday class. I was doing the cycling class where the class is lead by an instructor that cycles with you from the front. The music was pretty loud and i …

 

Energize Yourself And Others!

Let’s face the reality that business is tough. And sales people face the toughest challenges than any other positions in a corporation. Their energy fluctuates very often. When our team members are up, cheer them further, give them hi-fives – …

 

Testimonials!

Always get testimonials from satisfied clients. Document them and use them in your sales calls, presentations and also materials. If you have created raving fans, include them as client reference so they can sell for you. If you’ve done a …

 

Lessons From 3 NERDY Boys!

During lunch, 3 secondary school boys were sitting next to my table. They were speaking Mandarin so i don’t really know what they were talking about. From their looks, it was serious. They were writing, scratching and discussing on their …

 

Hanzo’s Confession!

I have a confession to make… Although i love the internet, i have not been spending enough time and effort on facebook. I typically only log into facebook once a week. I know i know, that’s like 10 years for …