3 Important Points To Improve!

Had lunch with Boon Siong yesterday. He’s the CEO of Vista Eye Specialist, one of the top eye centres in the country that transforms people’s blur vision to clear vision through Lasik and cataract solutions. You can check them out …

 

Sales Ninja MASTER Training December 3rd and 4th, 2012

A short note to inform you that I finally have organized a public training. Since January I have been doing over 90 in-house training days till today and didn’t have the time to conduct any public training at all…

Nonetheless, …

 
Door To The Future!

Door To The Future!

Gave a 1 hour presentation to some AIA agents and managers this morning. On my way into their training room I saw a great sign on top of their door. Fantastic way to welcome the participants of the training rather …

 
Upsell To Increase Sales!

Upsell To Increase Sales!

Saw this at Italiannies restaurant at sunway pyramid, a shopping mall. It’s always good to upsell a customer. We can recommend a good desert or an extra drink. Since the customer is already there, why not just ask?

One way …

 

What's Her Name Again?

There was once where i went to my company secretary’s office to collect some documents and this happened. I called her to let her know I’m around the area but since she wasn’t around she replied “let me get my …

 

Do You Know A lot?

Just read a good quote “person who knows alot has alot to know”. Sales Ninja’s 10th Code: improvement: grow by learning. I remember my visit to Oxford 14 years ago I saw this poster, (why keep learning?) Because we know …

 

Blogging From iPhone

It’s amazing how technology is able to enhance the way we work these days. I’ve finally decided to get an iPhone and I’ve no regrets! On top of that I will never look back and use ‘normal’ phones ever. I …

 

How To Remember Things You Read!

Have been asked by a participant at training since I read so many books, how do I remember the things I’ve read? Well, I obviously do not remember everything that I’ve read. But I do have some things I do …

 

Sales Manager Screams At Sales Person Til She Cries!

In my skills based training, participants are always in groups role-playing and practicing the skills I taught. In one instance, I was training a group of 30+- advertising sales reps. On day 2 in one of the groups, a terrible …